Cancellation and Refund
RVglobalsoft reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice.
A full refund can be claimed for service cancellation made within 15 days after the purchase date only. Any cancellation request made after 15 days will not be received any refund. All refunds are processed in U.S. dollars, and will reflect the exchange rate in effect on the date of the refund. All refunds are subject to this fluctuation and RVglobalsoft is not responsible for any change in exchange rates between time of payment and time of refund.
Cancellation must be done in writing via ticket submission or Cancellation Request in Service Account. Once we receive your cancellation and have confirmed all necessary information with you via ticket, we will inform you in writing (typically email) that your account has been canceled. Your cancellation confirmation will contain a ticket. An employee will confirm your request (and process your cancellation) shortly thereafter.
If you do not hear back from us, or do not receive the automatic confirmation email within a few minutes after submitting your cancellation, please contact us directly to firstname.lastname@example.org.