The steps before SSL Certificates be issues from Brand Authority are following. Please learn it related to your SSL Certificate order.
The approval steps of SSL Certificate for DV order.
1. Customer submited CSR with identification information at https://rvglobalsoft.com/clientarea/services/ssl/
2. The Email Approve submitted will be verified and received the email approval to identify and confirm domain's ownership.
3. After the two steps above were done. The SSL Certificate will be sent to Administrator and Technical Contract as defined in the order. Or you can download the SSL Certificate at https://rvglobalsoft.com/clientarea/services/ssl/ (The SSL Certificate will be issued within 24 hours after 2 previous steps completed. In case, you don't receive any email, you can download it manually)
If there's any problem in domain verification for DV SSL Certificate, the Brand AUthority will contact customer directly by Administrator and Technical Contract as defined in order. Please keep in touch with those email addresses for the time being.
The approval steps of SSL Certificate for OV order.
1. Customer submited CSR with identification information at https://rvglobalsoft.com/clientarea/services/ssl/
2. The OV SSL Certificate order will need to be verified by the Brand Authority at least 2 days, usually longer.
3. Once the Organization of the order passed the verification by Brand Authority, the verification email will be sent to Administrator Contract. Customer must idcentify and confirm the Organization ownership.
4. After the ownership verification passed, SSL Certicate will be sent to Technical Contract as defined in the order. Or you can download the SSL Certificate at https://rvglobalsoft.com/clientarea/services/ssl/
If there's any problem in domain verification for OV SSL Certificate, the Brand AUthority will contact customer directly by Administrator and Technical Contract as defined in order as more documents probably be requested such as, Certificate of Incorporation or Business License, Professional Opinion Letter, or Verification Call appointment. Please keep in touch with those email addresses for the time being.
The approval steps of SSL Certificate for EV order.
1. Custemer submited CSR with identification information at https://rvglobalsoft.com/clientarea/services/ssl/
2. The EV SSL Certificate order will need to be verified by the Brand Authority at least 2 days, usually longer.
3. Once the EV order verification passed by the Brand Authority, a Verification Call Appointment email will be sent to Administrator and Technical Contract as defined in the order. Customer must check the email to accept the Verification Call Appointment or request a new appointment if inconvenient.
4. After the Verification Call between Brand Authority and Customer was done, SSL Certicate will be sent to Technical Contract as defined in the order. Or you can download the SSL Certificate at https://rvglobalsoft.com/clientarea/services/ssl/
If there's any problem in domain verification for EV SSL Certificate, the Brand AUthority will contact customer directly by Administrator and Technical Contract as defined in order as more documents probably be requested such as, Certificate of Incorporation or Business License, Professional Opinion Letter, or Verification Call appointment. Please keep in touch with those email addresses for the time being.
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