The problem might be on the ethernet device setting is incorrect.
You can check it in WHM -> Basic cPanel & WHM Setup -> Basic Config ->
“The ethernet device onto which new IP addresses are added. Devices detected with at least one IP are listed in the drop-down, or you may specify another device.”
Correct the device name and IP here to be matched with the IP in SSH. You can check the IP by SSH with the following command:
If shell displays:
eth0 Link encap:Ethernet
In WHM should be:
ethernet device = eth0
IP = 18.104.22.168
Then you can check if the IP is matched by:
After correct this. You can run setup RV product again.