Customer Support created an article,
Problem: Cannot open sign guestbook. To check Problem/Error: You can check the error_log in cPanel -> File Manager:/home/{domain-name}/public_html/error_log It will show error: PHP Parse error: s...
Customer Support created an article,
Problem: You see the following error when you're trying to restore a project.Cannot restore file size over 105M.Solution: It has to be done by server admin. If you don't have privilege to access to...
Customer Support created an article,
Problem: "Edit site" shows this warning.Solution:1. Change your password. (Recommended)2.If you don't want to change your password, you can stop the warning in .env file.1) Go to Control Panel -> F...
Customer Support created an article,
How to show YouTube Video in a fancy lightbox (popup), To apply this component, add the data-uk-lightbox attribute to an anchor linking to the YouTube you wish to display.See easy guide below. ...
Customer Support created an article,
Problem You access RVsitebuilder 6 from cPanel but see this error "ERR_TOO_MANY_REDIRECTS" and redirect to url/3rdparty/rvsitebuilder/ionctestlic-pro.php?redirect= SolutionPlease follow.https://s...
Customer Support created an article,
Problem When you create a website, it error. Error: Please allow extension : fileinfo Reason RVsitebuilder requires PHP extension "fileinfo" to enable but it's disabled for your domain name. Solu...
Customer Support created an article,
Built To Grow with All Evolving Needs, Maintaining A-Graded Security, Staying in Control with Member App, RVsitebuilder CMS 7.4 is now released to serve hosting providers, developers, web designers...
Customer Support created an article,
Problem You're updating RVsitebuilder on your domain name from version7.3 to 7.4, but it returns the error.Solution:1. Go to File Manager , and create file config.ini /home/<user-account>/public_ht...
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Release: SEPTEMBER 2021 RVsitebuilder 7.4 Highlight Update Updated Security Headers : Your website built with RVsitebuilder 7.4 will be capped at grade A for Security Headers. New Template an...
Customer Support created an article,
The problem: Cannot make a backup compress file .tar.gz for a large project size about 1-2GB.Solution:1. Click backup project without images , documents and media. (Uncheck these 3 boxes)2. Go to F...
